About Us

We Create Luxury Lifestyles

Based in Westlake, Ohio, Banyan Living is the multi-family property management arm of Banyan Realty Partners. We are comprised of a passionate, dedicated team of specialists that create catered lifestyle experiences for our residents and rewarding growth opportunities for our employees. At Banyan Living, we take pride in offering a variety of best-in-class lifestyle accommodations. It shows in our achievements such as winning multiple NOAA Gold Awards including Overall Community Appeal. This award-winning service is accomplished through unique amenities, luxurious surroundings and comfortable living atmospheres combined with our outstanding customer service. You deserve to be treated with the utmost respect, professionalism and consideration. Our Banyan Living culture reflects that and provides memorable living experiences with value, comfort and residents’ needs in mind.

The Banyan Mission

Whether you’re a prospective investor or resident, it is our mission to provide the most value for your financial goals and lifestyle.

The Banyan Vision

Our vision is to create exceptional, innovative, personalized and valuable business and living experiences for our investment partners and residents.

Banyan Values

Outstanding Customer Service

We treat everyone with respect and pride ourselves on conscientiousness. Every member of our team is not only knowledgable, but approachable, congenial and accessible. 

Exceptional Experiences

Imagine the most hospitable travel experience you’ve ever had; where every one of your needs is attended to before having to ask. Now picture all those needs fulfilled with courtesy and timeliness. This is the Banyan approach to our residents’ needs.

The Banyan Executive Team

The Banyan Living team leverages a strong, positive company culture as well as inviduals’ skills, knowledge and experience to offer residents superior customer service. Our team places a strong emphasis on elevating residents’ experiences, providing idyllic lifestyle amenities and addressing needs before they arise.

Phillip Philippou

Founder and Chief Executive Officer

Since 1996, Phillip Philippou has developed a track record ofsuccessful real estate advisory consulting. Of particular note were Mr. Philippou’s successful string of 1031 exchange sales, purchases and subsequent financings. In addition, he excelled at creative joint venture structures, which have resulted in “win-win” situations, both for developers and property owners. Phillip’s unique family office/high-net-worth clientele have resulted in him being able to act in a unique advisory-manager capacity where he was solely responsible for the restructuring and repositioning of legacy portfolios into the modern, cash-flowing asset base that you see today.

In the past 20 years, Phillip and Banyan have a proven track record in finance, management, lease-up, renovation and repositioning of assets to optimize value. All of Banyan’s value enhancement strategies have an eye towards high overall return on investment through thoughtful risk-adjusted and tax optimization strategies.

Jean Marie Philippou

Chief Vision and Strategic Planning Officer

As Founder, Owner and Operator of Banyan Living’s sister company Banyan Consulting, Jean Marie Philippou spearheads this dynamic vision-to-reality business strategies, solutions, project management, and concept development firm. Jean Marie has a long, proven track record of creating prestigious, ahead-of-the-curve and resilient brands, concepts and companies with integrity and authenticity. Combining her sharp, forward-thinking ideas with expert change management skills, Jean Marie develops and steers the course of each vision initiative toward its successful future—for our Banyan Living partners, clients, and team members.

Emily Truex

Senior Vice President

Banyan Living Senior Vice President Emily Truex displays acute industry knowledge, commanding proficiency and dedication as she leads, directs and executes on all aspects of operations. Her command of operations extends to talent management, business development, operational excellence, budget management and leasing strategy at the property site level for the entire Banyan portfolio. Additionally, Emily serves as the regulatory compliance, policies and procedures specialist for Banyan, and co-creates all Banyan training programs.

Nicholas DeBaltzo

General Counsel

Since 1999, Nicholas J. DeBaltzo, Jr. has been a transactional attorney focusing on corporate and business counseling, multi-family residential real estate, and mergers and acquisitions. Mr. DeBaltzo is of councel at Dinn, Hochman & Potter, LLC. And serves as general business, transactions and real estate counsel for growth-oriented businesses throughout Ohio and Florida and represents both national and international companies and entrepreneurs in corporate and real estate transactions. He is regularly engaged in negotiating a wide-variety of business agreements as well as counseling clients in the areas of corporate governance, strategic start-up planning and implementation, minimization of risk, litigation management and avoidance of litigation strategy.

Joey Wills-McCrary

Chief Financial Officer

An Accounting Executive with over 20 years of hands-on experience, Joey is an adept leader with a proven track record of high level accomplishments while performing in fast-paced deadline driven environments. Her expertise includes project management, cash flow analysis, budgetary planning, team management, P&L variance analysis, cross-functional collaboration, and effective communication. Joey’s professionalism is further distinguished by her keen ability and established experience in managing boutique acquisitions up to multi-billion dollar real estate investments with leading-edge partners and multiple locations.

Claudia Mohsen

Regional Manager and Corporate Trainer

Since joining the Banyan Family in 2012, Regional Manager and Corporate Trainer Claudia Mohsen continues to distinguish herself, prompting her rapid growth through the Banyan ranks. Fueled by passion, a commitment to excellence and collaborative leadership style, Claudia has established aniche talent for masterfully  bringing challenged assets through stabilization. In her current role, Claudia is responsible for increasing site-level productivity via the co-creation of all training programs, of which she is responsible for implementing across the Banyan spectrum.

Doug Ferrell


Doug Ferrell adds 25 years of high-level accounting experience, backed by serving as a controller in our large-scale, multi-family market for the past 15 years. As Banyan Living Controller, Doug provides keen and expert oversight to the financial health of each property within our portfolio. His insight leads to continuous cost-savings for our partners, investors, and residents.

Haleigh Ashcraft

Assistant Regional Manager and Training Coordinator

Haleigh joined Team Banyan as an on site team member in 2020 bringing with her years of experience as a Property Manager in many markets across the Eastern US. This deep knowledge makes her relatable to the Residents, Clients and Team members alike as the Assistant Regional Manager & Training Coordinator. Haleigh furthers Banyan’s commitment to be a thriving Learning Culture for our team members to flourish. In addition with a fully hands on approach, she supports the onsite teams ensuring that each individual location functions at peak efficiency in maintaining Banyan’s high level brand standards in all areas of Operations.

Sandy Bickel

Accounts Payable Specialist

Sandy Bickel comes to Banyan with 30 years of accounts payable experience.  Prior to joining Banyan, she was employed in the apartment management industry in the accounts payable field. In her free time, she enjoys gardening, biking, fishing and attending live music performances.

Ready to flourish under the Banyan tree?